Becky's Bow Boutique
609 Pemberton Dr.
Lebanon, TN 37087
We accept all major credit cards and echecks through Paypal.com.
We also accept checks and money orders, mailed with printed order form accepted. Mail in orders should be mailed to us within 2 weeks, or the order will be canceled. For mail in orders, your order will start being processed on the date we receive your check, and not the date you placed the order online. Orders will not be shipped until your check clears the bank. There will be a $30 service charge for returned checks. Please make your checks payable to Rebecca Long.
Each and every bow or band is designed to your specifications after you've placed your order. Please be careful when selecting your clips, color choices, and size preferences. We will not be accepting hair bow returns because of wrong size or color selections. The sizes are clearly stated when ordering on the web-site. If you are unsure of a color, we will be happy to send you samples before placing your order. Sample sizes will be at least 3/8 x 1 inch.
We only accept orders from the United States.
Most orders are shipped out within 2 to 4 weeks after order is placed. Please allow additional shipping time before the bows will arrive to you. Keep in mind that all hair bows are custom and handmade. It's very unlikely that the bow you ordered is already made because we offer so many colors and clip choices. At times we may recieve several large orders within a short span of time. This may delay orders by a few days.
All items are carefully packaged and shipped in a new box. When your package is shipped, you will receive an e-mail from Stamps.com with a tracking number for you to track your package. Occasionally very large orders will be shipped in more than one box so that your bows are protected. Insurance is optional, but recommended. Becky's Bow Boutique will not be held responsible for packages that are lost or damaged once they have been mailed
Normal Shipping Charges
We charge $3.50 for your first item, and $0.75 for each additional item.
All shipping is calculated on United States shipping. All packages are shipped in a box and often larger orders or if your order contains many large bows, you will recieve your items in several packages. We do this in order to get your items to you in great condition.
Rush Order Fees
We only accept rush orders on rare occasions. Please do not submit a rush order without contacting us first for approval. We will not honor rush orders if it's typed in the special note section without preapproval. We also will not accept a rush order that is submitted days after approval has been made. The rush fee for an order is an extra $15.00 for orders under $50.00. For orders over $50.00 the rush order fee will be 35% of order. If paying a rush fee, you will place your order, and then we will send you an invoice for the additional rush fee. This fee must be paid before we will begin the process.
All sales are final. We do not accept returns. Each bow is carefully made, and we inspect every bow before shipping. Due to items being made to your specifications, we do not allow refunds, exchanges, or cancellations. However, if we make a mistake when making your item, we will be happy to correct the order. Your exchange will be issued once we receive the item back in its original condition that it was sent to you in. Sending items in a padded envelope will not be accepted, and they will be returned to you unopened. We will only accept incorrectly made item claims within 7 days upon you receiving your order. If an error occurs due to our error, no additional shipping charge will apply.